Privacy Policy
Last Updated: March 31, 2026
Szmoic operates this website, including all related information, content, features, tools, products, and services, to provide you (our customer) with a curated shopping experience (hereinafter referred to as the "Service"). This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use the Service, make purchases or other transactions, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any Service, you acknowledge that you have read and understood this Privacy Policy and the methods of information collection, use, and disclosure described herein.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that can identify you or another person or that can be reasonably associated with you. Personal information does not include anonymously collected or de-identified information, as such information cannot identify you or be reasonably associated with you. Depending on how you interact with the Service, your place of residence, and applicable laws, we may collect or process the following categories of personal information, including information inferred from this personal information:
• Contact information, including your name, address, billing address, shipping address, telephone number, and email address.
• Financial information, including credit card, debit card, and debit account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
• Account information, including your username, password, security questions, preferences, etc.
• Transaction information, including items you browse, add to cart, add to wishlist, purchase, return, exchange, or cancel, and your past transaction history.
• Communication with us, including information you provide when communicating with us, such as when you send customer support inquiries.
• Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information, including information about your interactions with the Service, including how and when you interact with or browse the Service.
Sources of Personal Information
We may collect personal information from the following sources:
• Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
• Information is automatically collected through the Services, including information collected through your device when you use our products or services or visit our websites, and information collected through the use of cookies and similar technologies;
• When we engage service providers to enable certain technologies and when they collect or process your personal information on our behalf;
• From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:
Providing, customizing, and improving services. We will use your personal information to provide services to you, including fulfilling contracts with you, processing your payments, fulfilling your orders, remembering your preferences and items of interest, sending you notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipments, assisting you with returns and exchanges, allowing you to post reviews, and creating a personalized shopping experience for you, such as recommending products related to your purchase. This may include using your personal information to better customize and improve services. Marketing and Advertising. We will use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional messages via email, SMS, or mail, and displaying online advertisements for products or services on the Service or other websites, including advertisements based on items you have previously purchased or added to your cart and other activities on the Service.
Security and Fraud Prevention. We will use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or handle potential fraud, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use our services and register an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other access information with anyone.
Communicating with You. We will use your personal information to provide customer support, respond promptly to your needs, provide you with efficient service, and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil evidence collection, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate conduct that may violate our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for lawful purposes and in accordance with this Privacy Policy. These circumstances may include:
Working with our service providers and other third parties (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
We share your information with our business and marketing partners to provide you with marketing services and advertising. Our business and marketing partners will use your information in accordance with their respective privacy statements. You may have the right, under the laws of your location, to instruct us not to share your information to show you targeted advertising and marketing messages based on your online activity across different merchants and websites. You can exercise your opt-out right here.
When you instruct, request, or otherwise consent to our disclosure of certain information to third parties, such as when shipping products to you or through your use of social media widgets or login integrations.
Working with our affiliates or other companies within our group.
In commercial transactions such as mergers or bankruptcies, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, our rights, and the rights of our users or others.
Third-Party Websites and Links
This Service may provide links to websites or other online platforms operated by third parties. If you click on a link to a website that is not affiliated with or controlled by us, you should carefully read its privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of information on such websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of this Service and/or users of these third-party platforms, without any restrictions on our or third-party use of such information. Unless otherwise stated in this Service, our provision of such links does not imply our endorsement of the content on such platforms or their owners or operators.
Children's Data
This service is not intended for children, and we do not knowingly collect any personal information of minors in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you can contact us at vanta@szmoic.com to request the removal of that information. As of the effective date of this Privacy Policy, we are unaware that we will "share" or "sell" (as defined in applicable law) the personal information of persons under the age of 18.
Information Security and Retention
Please note that no security measure is perfect, and we cannot guarantee "absolute security." Furthermore, any information you send to us may be at risk during transmission. We recommend that you do not send us sensitive or confidential information through insecure channels.
The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services to you, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on your place of residence, you may have some or all of the following rights related to your personal information. However, these rights are not absolute and may only apply in specific circumstances. In some cases, we may refuse your request to the extent permitted by law.
Right to Access/Right to Know. You have the right to request access to the personal information we hold about you.
Right to Erasure. You have the right to request that we erase the personal information we hold about you.
Right to Correction. You have the right to request that we correct any inaccurate personal information we hold about you.
Right to Data Portability. In some circumstances, you have the right to obtain a copy of the personal information we hold about you and to request that we transfer this information to a third party, subject to certain exceptions.
You have the right to opt out of selling or sharing your personal information for targeted advertising. Depending on the laws of your place of residence, you may have the right to opt out of “selling” or “sharing” your personal information, or to opt out of using your personal information for “targeted advertising” purposes as defined by applicable privacy laws. You can exercise your opt-out right. Please note that if you access our website with the Global Privacy Control opt-out preference signal enabled, we will automatically consider this an opt-out request from the device and browser you used to access the website, depending on your location. If we are able to associate the device sending the signal with an account, we will also apply the opt-out request to that account. Apart from Global Privacy Control, we do not recognize other "Do Not Track" signals that your web browser or device may send.
Managing Communication Preferences. We may send you promotional emails, and you can opt out of receiving such emails at any time via the unsubscribe link in the email. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.
If you reside in Hong Kong and fall under the exceptions and restrictions stipulated by local law, in addition to the rights stated above, you may exercise the following rights:
Objection to Processing and Restriction of Processing: You have the right to request that we cease or restrict the processing of your personal information for certain purposes.
Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the legality of any processing carried out based on your consent prior to the withdrawal.
You may exercise these rights at the locations specified in the Service by contacting us at vanta@szmoic.com.
We will not discriminate against you for exercising any of the above rights. As permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may appoint an authorized agent to exercise your rights on your behalf. Before accepting an agent's request, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request promptly as required by applicable law.
Complaints
If you are dissatisfied with how we process your personal information, please contact us at vanta@szmoic.com. Depending on your place of residence, you may have the right to appeal our decision or file a complaint with your local data protection authority through the contact details listed below.
International Transfers
Please note that we may transfer, store, and process your personal information to countries outside your country of residence.
If we transfer your personal information to Hong Kong or elsewhere, we will rely on recognized transfer mechanisms, such as any equivalent contract issued by the relevant Hong Kong authorities (as applicable), unless the data is transferred to a country deemed to provide an adequate level of protection.
Privacy Policy Changes
We may update this Privacy Policy from time to time, including to reflect changes in our practices or other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights you have, please contact us at vanta@szmoic.com.
